Returns & Exchanges
At DrunkDeer, we stand by the quality of our high-performance peripherals and offer a 30-day return window for all products in original condition. If your gear doesn't meet your expectations, we are committed to making it right through a straightforward exchange or refund process.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Package Your Gear
Securely place the item in its original packaging, including all cables, keycap pullers, and documentation to ensure a full refund eligibility.
Ship the Item
Affix the provided shipping label to your package and drop it off at the designated carrier location; please retain your tracking receipt for verification.
Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing