Frequently Asked Questions
Everything you need to know about your DrunkDeer gear.
What makes DrunkDeer magnetic switch keyboards different?
Our keyboards utilize Hall Effect magnetic switches, allowing for adjustable actuation points and rapid trigger functionality, providing a significant speed advantage in competitive gaming.
How long does shipping take for international orders?
Standard international shipping typically takes 7-15 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Does the keyboard require specific software to customize settings?
Yes, you can use our web-based driver or downloadable software to adjust actuation distance, configure macros, and customize RGB lighting effects.
What is your return policy for electronic products?
We offer a 30-day return policy for items in original condition. If you experience any manufacturing defects, please contact our support team to initiate a warranty claim.
Are DrunkDeer keyboards compatible with macOS and Windows?
Absolutely. Our keyboards are plug-and-play compatible with both Windows and macOS, though specific software customization is best optimized on Windows systems.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your shipping region.